Are you looking for an attractive Customer Service position? Are flexible working hours, (partly) home working possibilities and good terms of employment also important to you? Then read on quickly.

For this organisation based in Echt, we are looking for a: Customer Service Employee.

Your reward

You will join a global market leader with a solid internal structure where professionalism is paramount. What is most typical of the organisation is its tremendously informal corporate culture and strong team spirit. This is characterised in the many lunches, drinks or dinners, barbecues and Christmas parties every year! Further in terms of remuneration:

• Training opportunities from day 1, both through training within the organisation's Academy but also from colleagues in the department & colleagues at headquarters in Germany;
• A very good basic salary, depending on experience and any technical background, potentially complemented by an interesting bonus scheme;
• Furthermore, various good fringe benefits & travel expenses reimbursement in accordance with the Technical Wholesale Trade Agreement;
• A favourable pension scheme;
• Working full-time at this organisation means a working week of 39 hours a week, with a nice hour off early on Fridays;
• Flexible working hours. You can start between 07:30 and 09:00 at the office. You can accrue overtime hours that you use at another time as time for time;
• Partial working from home is a possibility, full-time employees are allowed to work from home 2 out of 5 days and a full home office is provided (if you complete the onboarding process);
• Plenty of days off; in addition, a company closure between Christmas and New Year's Eve, with half the hours being a gift from the employer.

Your contributions

You will be responsible for handling incoming orders efficiently and effectively, ensuring timely deliveries and providing the correct data in the system.

• Entering orders;
• Providing customer service (by phone or email);
• Contact with production sites to follow up on deliveries;
• Monitoring delivery times;
• Handling complaints;
• Support inside sales;
• Use proactively to improve processes.

Your profile

• MBO+ working and thinking level;
• Preferably experience in a commercial or administrative field;
• Starter and ideal for this position? Feel free to apply;
• You speak and write Dutch and English. If you happen to speak German as well, that would be ideal.
• A customer-oriented, commercial and driven attitude but also a real team player.
• You have knowledge of ERP and office packages or are handy to learn this.
• You are available 32-40 hours per week.

Starter and ideal for this position? Feel free to apply!
Applications will go through BaanHuis. We are the regular party for the organisation to do the Recruitment & Selection for this position. Interested? Then apply quickly via BaanHuis!

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