Do you like being in contact with customers and making sure everything runs smoothly in terms of products and the ordering process? Then read on quickly!

Your reward

For this position, we offer you the following:

• A salary between €13.27 and €14.00;
• Travel allowance of €0.21 per kilometre;
• A varied, challenging position in a growing organisation;
• A pleasant informal working atmosphere in a dynamic team with short lines of communication;
• The opportunity to grow within the organisation;
• Market-based employment conditions where a permanent contract is the starting point over time.

Your contributions

In addition to welcoming customers and visitors, your duties will include the following tasks:

• Professional and friendly customer contact via phone, e-mail and our ticketing system;
• Providing information on products, ordering procedures, delivery times, etc., among other things;
• Recording and following up customer interactions. Also ensuring correct administrative handling;
• Perform support work for our Office Account Managers & Customer Service team;
• Be able to switch quickly between different tasks and keep an overview.

Your profile

In addition to being able to work quickly and accurately as part of a team, we require the following from you:

• MBO-4 working and thinking level;
• You are available between 24 hours and 40 hours;
• Experience in speaking to customers over the phone;
• Experience in customer service, this is a plus;
• You have excellent communication skills;
• You pick up issues proactively and have a great sense of responsibility;
• You are customer-friendly and stress-resistant;
• Good command of the Dutch and English languages;
• Knowledge of German and/or French is a plus;
• You have experience with MS Office.

Your workplace

Our client in the Roermond region has opened an attractive newly built distribution centre where they have all logistics activities under one roof. It is a fullfilment company where that daily goods for webshops are distributed. From the multiple warehouses, a team of +/- 100 employees work daily to offer customers full logistics services. A larger organisation with the charms of a family business, everyone knows each other and the company continues to grow!

Does this vacancy appeal to you? Then don't wait any longer and apply immediately!

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