Are you strong in communication and do you get energy from structure, overview and customer contact? Then we have a versatile position for you in which you are the contact person for customers and an important pivot within the team. In this role as Customer Service Employee, you combine service, commercial insight and administrative accuracy, no two days are the same.

For this position, you will be offered a contract directly with our client! Apply via BaanHuis and your CV will be at the top of the pile. 

Your reward

This is a permanent job, directly on contract with the client, between 24-40 hours per week; 

• A market-based salary between €3000.00 and €3800.00 gross per month (based on full-time and depending on experience);
• Travel allowance; 
• Profit sharing;
• Good supervision and plenty of room to develop yourself;
• Many career opportunities within the organisation;
• An informal, pleasant working atmosphere with committed colleagues;

Your contributions

As a Customer Sales Support / Customer Service Employee, you will ensure that everything around customer questions and orders runs smoothly. You will work independently, but always in collaboration with an enthusiastic team. You:

• Be the first point of contact for customers via phone and e-mail;
• Answers questions about products, prices and delivery times;
• Supports customers in placing orders through various online shops;
• Monitors the process from order to delivery and keeps an overview;
• Works closely with colleagues to continuously improve the customer experience;
• Identifies opportunities and takes initiative to optimise service and processes. 

Your profile

The position is available for 24 to 40 hours per week. Availability on Mondays is a plus, and Friday is a must.

• You have an enthusiastic, positive and proactive attitude;
• You communicate clearly and professionally, both orally and in writing;
• You work in a structured, planned and accurate manner;
• You have a hands-on mentality and strong administrative skills;
• You enjoy working more and more independently and making improvements;
• You have a good command of the Dutch and English languages;
• Knowledge of German and/or French is a must.

Your workplace

You will join a growing e-commerce organisation that operates in several countries and focuses on delivering quality products to mainly private customers. Service, personal attention and continuous improvement are key.
Within the team, there is plenty of room for initiative, new ideas and personal responsibility. We work hard, but also laugh and celebrate successes together. 

Our client is based in Nederweert and is therefore easily accessible from Weert, Eindhoven, Venlo, Roermond and Sittard.
Are you the indoor sales representative we are looking for? Then respond quickly, we would love to get in touch with you!

#BaanHuisWeert